Terms of service
TERMS OF SERVICE GENERAL
INFORMATION
This website is operated by stonemade. Throughout the site, the terms “we,” “us,” and “our” refer to stonemade. stonemade provides this website, including all information, tools, and services available through it, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. All payment transactions are processed through the Openpay payment gateway.
SECTION 1 – ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any minor dependents under your care to use this site. You may not use our products or Services for any unlawful or unauthorized purpose. In using the Service, you must also comply with all applicable laws and regulations, including copyright and intellectual property laws. You must not transmit any worms, viruses, malware, or any other code intended to damage, disrupt, or interfere with the operation of the Service or any related systems. Any breach or violation of these Terms of Service may result in the immediate suspension or termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred without encryption and may involve: (a) transmissions across various networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, your use of the Service, access to the Service, or any contact made through the website by which the Service is provided, without our prior written consent. The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The content provided on this site is for general informational purposes only and should not be relied upon as the sole basis for making decisions. Before taking any action, you should consult more accurate, complete, or up-to-date sources of information. Any reliance you place on the information available on this site is at your own risk. This site may contain historical information. Historical information is provided for reference purposes only and may not be current. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, without prior notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through this website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy. We make every reasonable effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the colors displayed on your device or monitor will be completely accurate. We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited by law. We do not guarantee that any products, services, information, or other materials purchased or obtained through the Service will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed using the same customer account, credit card, billing address, and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account information, including your email address, payment details, and any other relevant information, so that we can complete your transactions and contact you when necessary. For more information, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind and without any endorsement from us. We shall have no liability arising from or related to your use of optional third-party tools. Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and accept the terms under which those tools are provided by the relevant third-party providers. We may also introduce new services, features, tools, or resources through the website in the future. Any such new features or services will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of any third-party websites, and we do not warrant or assume any responsibility for them. We are not liable for any harm, loss, or damages related to your purchase or use of goods, services, resources, content, or any other transactions conducted through third-party websites. Before engaging in any transaction, please carefully review the applicable third-party policies and practices. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, contest entries), or if you voluntarily send us ideas, suggestions, proposals, plans, creative materials, or other content (collectively, “Comments”), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise make use of such Comments in any medium and at any time without restriction. We are under no obligation to: 1. Keep any Comments confidential; 2. Pay compensation for any Comments; or 3. Respond to any Comments. We may, but are not required to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable. You agree that your Comments will not violate any third-party rights, including intellectual property, privacy, publicity, or proprietary rights. You further agree that your Comments will not contain unlawful, defamatory, abusive, obscene, or malicious material, including viruses, malware, or other harmful code that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or others regarding the origin of any Comments. You are solely responsible for any Comments you submit and for their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party. SECTION 10 – PERSONAL INFORMATION Your submission of personal information through the site is governed by our Privacy Policy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted an order. Except where required by law, we undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information. Any stated update date should not be interpreted as indicating that all information has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to any other restrictions set out in these Terms, you may not use the site or its content: • For any unlawful purpose; • To solicit others to perform or participate in unlawful acts; • To violate any international, federal, state, provincial, or local laws or regulations; • To infringe upon our intellectual property rights or the rights of others; • To harass, abuse, insult, harm, defame, intimidate, discriminate against, or otherwise mistreat any person; • To submit false or misleading information; • To upload or transmit viruses, malware, or other malicious code; • To collect, track, or misuse the personal information of others; • To engage in spam, phishing, scraping, crawling, or similar activities; • For any obscene, fraudulent, or immoral purpose; or • To interfere with or circumvent the security features of the Service, related websites, or the internet. We reserve the right to terminate or suspend your access to the Service or any related website if you violate any of these prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the Service will be accurate or reliable. You agree that, from time to time, we may suspend or remove the Service for indefinite periods of time, or discontinue the Service at any time, without notice. Your use of the Service is at your sole risk. Unless expressly stated otherwise by us, the Service and all products and services provided through it are offered on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. To the fullest extent permitted by applicable law, stonemade, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service. This limitation also applies to any claims related to errors or omissions in any content, or any loss or damage resulting from the use of the Service or any content or products made available through the Service, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for certain damages, our liability in those jurisdictions will be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless stonemade, and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim, demand, liability, damage, loss, or expense, including reasonable attorneys’ fees, arising out of or related to: • Your breach of these Terms of Service; • Your violation of any law or regulation; or • Your infringement of any third party’s rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms of Service, and such determination will not affect the validity or enforceability of any remaining provisions.
SECTION 16 – TERMINATION
Any obligations and liabilities incurred by either party before the termination date will survive the termination of this agreement for all purposes. These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website. We may terminate or suspend your access to the Service immediately and without notice if, in our sole judgment, you fail, or we suspect that you have failed, to comply with any provision of these Terms of Service. Upon termination, you will remain responsible for any amounts owed up to and including the effective date of termination.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. These Terms of Service, together with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement between you and us regarding your use of the Service. They supersede and replace all prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service, and any separate agreements under which we provide Services to you, shall be governed by and construed in accordance with the laws of Jalisco, Mexico, without regard to conflict of law principles.
SECTION 19 – CHANGES TO THESE TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to review this page periodically for changes. Your continued use of, or access to, the website or the Service after any changes are posted constitutes your acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to: stonemade.co@gmail.com If you have any questions, concerns, or requests regarding these Terms, please contact us using the email address above.
When you buy from STONEMADE
In-store/showroom pickup
Pick up whenever you want at
no extra cost in Guadalajara,
Jalisco, Mexico.
Secure/Protected Shipping
Real-time tracking
Refunds and Returns
15 days from delivery
to validate the warranty,
exchanges or returns.